eDistrict UPGuide 2026

eSathi Login & Registration Help Centre

The right portal, credential and fixes for common login errors

Stay safe: Never share an OTP, password or full Aadhaar number. Sign in only on the official eSathi portal.
Official Citizen Login ↗Register or sign in securelyTrack without signing inCheck progress with an application number

Register in 3 steps

Choose New User Registration

Enter your name, birth date, address, district and mobile. Match identity-document spellings.

Create a Login ID

Choose a memorable username. It is not your mobile number; save it securely.

Complete OTP verification

Activate the account through the registered mobile and create a strong password.

Fix common problems

ProblemFirst action
Invalid credentialsUse the chosen username, not your mobile; then try password recovery.
Captcha incorrectRefresh it, check letter case and reset browser zoom.
OTP missingConfirm the registered mobile and signal; resend after the cooldown.
Repeated errorsStop retrying, use a private window, then contact the official helpdesk.

Before you register

  • Keep an active mobile and email ready; follow the verification method currently shown by the portal.
  • Match your name, birth date and address to your primary identity record.
  • Store the Login ID and password in a private password manager.
  • Check the official domain spelling before entering credentials.
  • On a shared computer, do not save the password and always sign out.

Recover a forgotten Login ID or password

Forgotten Login ID

  1. Open the recovery option on the official login page.
  2. Enter the account details requested there and the registered mobile.
  3. Record the ID received through the official flow. Never give the OTP to a caller or agent.

Forgotten password

  1. Open password recovery and provide the Login ID/mobile details requested.
  2. Verify the OTP on the official page and create a unique new password.
  3. If the old password was reused elsewhere, change it on those services too.
The portal interface can change. If labels differ, use the recovery/help option visible on the official page. This guide never collects credentials.

After registration: start an application

  1. Select the relevant department and certificate from the services available after login.
  2. Read the current document list and upload instructions before filling the form.
  3. Review names, district, tehsil and address before submission.
  4. Pay only the amount displayed by the portal and save the receipt/application number.
  5. Continue with the status and verification guide.

Account safety

  • Never give a helpdesk or CSC operator your password or OTP.
  • Do not install a remote-access app at a caller's request.
  • Pay only through the gateway opened by the official portal, never a personal UPI ID.
  • Hide Aadhaar, mobile and transaction data before sharing an error screenshot.
  • Remove downloaded identity scans from a shared device after use.

Official helpdesk

Government district pages list 0522-2304706 and ceghelpdesk@gmail.com. Share an application number when needed—never an OTP or password.

Frequently Asked Questions

Is the Login ID my mobile number?
No. It is the username chosen during registration; the mobile is used for OTPs and alerts.
How do I recover my ID or password?
Use the recovery option on the official eSathi login page and verify through the registered mobile.

Last updated: 23 October 2026

Disclaimer: eDistrict UP Seva is an independent information guide — it is not an official website of the Government of Uttar Pradesh. The official portal is edistrict.up.gov.in and the citizen login is at esathi.up.gov.in. Always apply only through the official portal.